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Delivery

Enjoy free shipping within Canada and the USA on all orders over $50 USD*. For orders below $50 in Canada, enjoy a low flat rate of $6.99 and for orders below $50 in the USA, enjoy a low flat rate of $9.99.

Flat rate shipping of $10.99 USD applies on all international orders outside of Canada and the USA.

All orders are shipped from our warehouses located in Canada on the same or next business day from the date the order is placed.

* For international orders, we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

* $100 USD minimum spend for free shipping must total $100 after discounts are applied. 

Processing Time

Orders placed before 2:00pm PST will be processed same day. All other shipments are processed within 24 hours with the exception of orders placed on Friday after 2:00pm PST and holidays. Orders placed on the weekends or holidays will be processed the following open business day.

Domestic Delivery Time - Standard Shipping

Time in transit depends on the shipping method selected, please reference the above chart for additional information. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. Espoir is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.

Refused Packages

A $15 Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund or store credit.

United States Postal Service (USPS)

USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost or stolen packages shipped via USPS.

 

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