Orders are shipped Monday-Friday. Please allow 1 day for processing before your order is shipped. Due to the nature of these items, for sanitary purposes there are no refunds or exchanges. In the unlikely event you receive a damaged item, we will gladly replace it.
For damaged item(s), please include your order # and return to:
ESPOIR (UPS Store)
5694 Highway 7 East, P.O. Box 519
Markham, ON L3P0E3
For all other questions or inquiries, please contact us at firstname.lastname@example.org